ChatGPT 'trusted contact' feature for people in crisis has flaws

Sep 14, 2026 · Issue 7 · 2 sources, 2 articles

According to NPR and other sources, ChatGPT has gained a feature for people in crisis (14 September 2026). Experts say the bot cannot replace human contact.

Who is affected and how

doctor

Mental health professionals should know about the AI crisis features their patients use.

Sources

• ChatGPT has a 'trusted contact' feature for people struggling. But there are flaws : NPRnpr.org · Sep 14, 2026
• ChatGPT has a feature to help those in crisis. But where can you find it? - Behavioral Healthcare Networkbhnet.org · Sep 14, 2026

Machine-generated summary based on the titles and excerpts of the source articles. The source article is the authority for the facts. News monitoring, not medical advice: consult a doctor for health decisions.